Trading Name: NexusFlowCRM (a trading name of Mackinnon Accountants Ltd)

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of NexusFlowCRM, a software-as-a-service platform provided by Mackinnon Accountants Ltd. By subscribing, creating an account, or using our services, you agree to be legally bound by these Terms.

2. About Us

NexusFlowCRM, a trading name of Mackinnon Accountants Ltd, registered in England and Wales, company number 16224633, with registered office at 20 Wenlock Road London N1 7GU.

3. Subscription and Accounts

Access to the service is provided on a subscription basis (monthly, annual, or otherwise as agreed).

Subscriptions automatically renew unless cancelled prior to the renewal date.

Users are responsible for maintaining the security of their login credentials.

You must provide accurate and complete registration information.

4. Use of Service

You must use the service only for lawful business purposes.

You may not attempt to reverse engineer, copy, or resell the software.

Use of the service is limited to the number of users/seats specified in your subscription plan.

We reserve the right to suspend accounts where misuse, security breaches, or violations of law occur.

5. Service Availability

We aim to provide 99.5% uptime (excluding scheduled maintenance, emergency repairs, and events beyond our reasonable control).

Support will be provided through [insert support channels, e.g., email or ticketing system].

6. Fees and Payment

Subscription fees are payable in advance and non-refundable (except where required by law).

If payment fails, access to the service may be suspended until payment is resolved.

All prices are exclusive of VAT unless otherwise stated.

7. Data Ownership and Protection

You retain ownership of all data input into the platform.

We act as a data processor with respect to personal data you upload, with you remaining the data controller.

We will maintain backups and implement security measures, but responsibility for data accuracy rests with you.

8. Termination

You may cancel your subscription at any time, effective at the end of your current billing cycle.

We may terminate services with immediate effect if you breach these Terms.

Upon termination, we will provide export access to your data for 30 days, after which it will be deleted from our systems.

9. Limitation of Liability

We are not liable for any loss of profits, revenue, or indirect/consequential damages.

Our total liability under these Terms shall not exceed the subscription fees paid by you in the 12 months preceding the claim.

Nothing limits liability for fraud, deliberate wrongdoing, or death/personal injury caused by negligence.

10. Governing Law

These Terms shall be governed by the laws of England and Wales, with exclusive jurisdiction of the courts of England and Wales.uisquam et deserunt, recusandae. here